Video for Clients about Feedback and PCOMS
—Barry Duncan
Date Posted 2012-09-27
Category: PCOMS (ORS/SRS)
Keywords: PCOMS, clients, George Washington, client feedback, improves outcomes, CDOI directory, centers client voice

This video for clients describes how the simple process of attaining client feedback about the benefit and fit of therapy dramatically improves outcomes. It shows the measures and explains via the story of the death of George Washington how therapy, despite good intentions, can persist in a treatment that is not helpful.